Skip to main content

Rant!

Why the hell are there so many unemployed people in the UK while call centres are filled with machines that cannot do the job??? Is the state of our economy really THAT bad that it is cheaper to lose business by running automated systems than retain and even GROW business by allowing customers to speak to a HUMAN!?

I may have entered rant mode.

3 issues to deal with today: 

  • Contact HMRC about this debt they think I owe so I can speak to someone. Do I owe it? Why? If I do, how can I pay?
  • Contact Travelodge about the booking I made for my Brother-in-laws wedding. I need an extra night booking, and I cannot access my account on line, oh and you keep sending me emails I cannot actually READ
  • Pay the last instalment on our summer holiday with Hoseasons
HMRC have had me on hold for 20min at a time on 4 occasions so now I want to go to my local office and speak to a human. Try to call the local office and book  slot. 2.5mins listening to an automated voice reel off a dozen or so numbers for services I don't need, then cut me off. Premium rate call too! I've written to them in the past with my questions about this supposed debt, and complaints about the phone service, no reply. I'm going to turn up at the office this afternoon, babe in arms (right after his jabs too so he'll likely be screaming).

Traveloge...... oh my! There are few words to describe this! I know they are a budget hotel but still... I while ago I booked us all in for a night and paid for it. After talking to the rest of the family I figured it would be best if we booked 2 nights instead (either side of the wedding). I tried to log in to see if I could amend or at least ADD to my booking. I cannot log in. Request a new password and this unreadable email arrives. It's in HTML format which I don't want and cant view on my emails. I have to copy and paste the content into notepad, save it as a HTML file and open it from that. Not that it makes any difference because I STILL cannot get into my account even when I have changed my password!!!! No number to ring. No direct email, only a set of questions to chose from. None apply. There's a LiveChat option, but again you have to check a load of questions first and then it wouldn't let me do LiveChat because my query doesn't apply! Very stroppy complaint sent, bet I get no answer!

Hoseasons, well they actually seem ok so far. I still had to do in online, and my payment wont show for up to 48hours (Why???) but for now it SEEMS to have gone smoothly. I would have been much happier speaking to a person and being told there and then that my payment had gone through.

But the point is, these companies should be helping the economy by ditching these rubbish automated systems and employing REAL people! Even if it's only minimum wage. People NEED work! I've had near 40 applicants for a cleaning job that's just 4hrs a WEEK on minimum wage. Folk are there, looking for work, and in the meantime companies are "saving money" using machines instead of people, and taxes go up and up and up to keep the unemployed from starving!


Comments

Popular posts from this blog

Prosecco Gin Cocktails #hny #happynewyear #2019 to #2020

via Instagram https://ift.tt/36eg3kL

Recipe Review: Hairy Bikers liver & bacon with onions & gravy

I need a bit of comfort food at this time of year. I really love this recipe from The Hairy Bikers:  Liver and bacon with onions and gravy  and freely admit that I have whipped this from the BBC Food website. I follow the recipe (but sometimes chuck some mushrooms in too) and split it four ways at 11 pro points per serving. It's a classic, and even my 6 year old likes liver cooked like this - the 4 & 2 year olds need a little extra ketchup to convince them. The Hairy Bikers’ traditional liver and bacon makes a simple supper packed full of flavour and bursting with vitamins and minerals Ingredients 450g/1lb lambs’  liver , sliced and fully thawed if frozen 25g/1oz  butter 2 tbsp  sunflower oil 4 tbsp  plain flour 1  onion , halved lengthways and sliced 125g/4½oz rindless streaky  bacon  rashers, each cut into 4–5 pieces 1  beef stock  cube 500ml/18fl oz  jus t-boiled water 1–2 tsp tomato  ketchup salt and freshly ground  black pepper Preparation method Rinse the liver in a cola

Romance

Now, we don't really do Romance, Yorkie and I. We're not the sort of couple that goes to posh restraunts, buy hearts and flowers on a whim etc, but last night we had a really sweet night. We didn't really do much that was classically romantic, it was the mood, the feeling in the air, if you know what I mean....? I cooked us steaks for tea, which is always a winner for Yorkie (his second fav after anything pork) and had the candles lit in the front room. Not that I was going for a romantic atmosphere, I just like to have candles lit on cold dark nights. We snuggled up on the settee together, watching nothing much on telly, all warm and cozy under a blanket, with the cat curled up o us. We'd been talking a little bit about the wedding and stuff, and about what my doc had said to me about what to do before we start a family. Yorkie's eyes went all soft and sweet, he was hugging me close and saying all the right kind of sweet thinks that I love to hear. It was on